# SelectVoice - UCaaS & Cloud Communications Platform

> SelectVoice is a UK-based Unified Communications as a Service (UCaaS) provider offering cloud phone systems, Microsoft Teams integration, AI-powered communications, and a comprehensive partner programme for telecom resellers.

## Company Overview

SelectVoice provides enterprise-grade cloud communications solutions for businesses of all sizes. We work exclusively through a channel partner network, offering resellers the opportunity to build recurring revenue with our UCaaS platform.

## Key Products & Services

### Cloud Phone Systems
- Hosted PBX, cloud PBX, virtual PBX, and IP PBX solutions
- Business phone system and office phone system
- SIP trunking and SIP trunk provider services
- 99.99% uptime SLA
- Mobile and desktop applications
- Voicemail to email, GDPR-compliant call recording, and advanced call routing

### Microsoft Teams Integration
- Direct Routing for Teams telephony
- Operator Connect certified
- Teams phone and Teams calling
- Full PSTN calling through Teams
- Contact centre integration

### AI-Powered Features
- AI call transcription and real-time transcription
- AI receptionist and virtual agent capabilities
- Call sentiment analysis
- Intelligent call routing
- Automated quality monitoring

### Contact Centre Solutions (CCaaS)
- Omnichannel contact centre (voice, chat, email, social)
- Call queuing with auto attendant and IVR
- Live wallboards, call centre reporting, and workforce management
- CRM screen pop and click-to-dial integration

### PSTN Switch-Off & ISDN Replacement
- Migration support for the UK PSTN and ISDN switch-off (January 2027)
- Analogue line replacement
- Cloud VoIP and SIP trunking migration

## Integrations

We offer 300+ pre-built integrations including:
- CRM: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, Pipedrive
- Accountancy: Xero, QuickBooks, Sage
- Legal: Clio, LEAP, PracticePanther
- Helpdesk: Zendesk, Freshdesk
- ERP: SAP, Oracle NetSuite

## Partner Programme

### For Telecom Resellers
- Competitive recurring revenue margins
- Full training and certification
- Marketing support and lead generation
- Partner portal with quoting and provisioning tools
- Technical support and implementation assistance

### Partner Benefits
- No minimum commitments
- White-label options available
- Dedicated partner manager
- Access to pre-sales engineering
- Co-marketing funds

## Industries Served

- Professional Services (Legal, Accountancy, Consulting)
- Healthcare (GP surgeries, Dental practices, Care homes)
- Financial Services
- Education
- Hospitality
- Automotive
- Real Estate
- Recruitment

## Contact Information

- Website: https://www.selectvoice.co.uk
- Partner Enquiries: https://www.selectvoice.co.uk/become-a-partner
- Demo Requests: https://www.selectvoice.co.uk/get-demo

## Pages

- [Home](/): UK cloud phone systems, hosted PBX, and AI-powered communications for SMEs and resellers.
- [Features](/features): Full feature list across calling, collaboration, and admin.
- [AI](/ai): AI call transcription, sentiment analysis, and intelligent routing.
- [Ella Virtual Assistant](/ella-virtual-assistant): AI receptionist and virtual agent.
- [Voice Transcription](/voice-transcription): Real-time and post-call transcription.
- [Integrations](/integrations): CRM, helpdesk, accountancy, and ERP integrations.
- [Sectors](/sectors): Solutions tailored to UK industry sectors.
- [Network](/network): UK network and infrastructure monitoring.
- [Analytics](/analytics): Vision business intelligence and call reporting.
- [SIP Trunking](/sip-trunking): SIP trunk services for existing PBX systems.
- [Hosted PBX](/hosted-pbx): Fully managed cloud PBX.
- [PSTN Switch-Off](/pstn-switch-off): Migration guidance ahead of the 2027 PSTN switch-off.
- [Become a Partner](/become-a-partner): Channel partner programme for resellers.
- [Find a Partner](/find-a-partner): Locate a SelectVoice partner near you.
- [Get a Demo](/get-demo): Book a product demonstration.
- [Blog](/blog): Articles on UCaaS, AI, and channel strategy.
- [Contact](/contact): Talk to the SelectVoice team.

## Optional

- [Privacy Policy](/privacy-policy)
- [Terms of Service](/terms-of-service)
- [Cookie Settings](/cookie-settings)

## Recent Blog Articles

1. Why Telecom Resellers Are Switching to UCaaS in 2025
2. How AI is Transforming Business Communications
3. The Complete Guide to Microsoft Teams Phone Integration
4. How CRM Integration Can Boost Sales Performance by 40%
5. Building a Profitable UCaaS Practice: A Reseller's Roadmap
6. Contact Centre Metrics That Actually Matter
7. Hybrid Cloud Telephony: When On-Premise Still Makes Sense
8. IVR Design Best Practices
9. Call Recording Compliance: GDPR, FCA, and MiFID II
10. The Future of Business Communications: 5 Trends for 2025

## Technical Specifications

- Cloud-hosted infrastructure with UK data centres
- GDPR compliant
- ISO 27001 certified
- SOC 2 Type II compliant
- Encryption at rest and in transit
- 99.99% uptime guarantee

## Frequently Asked Questions

Q: Do you sell directly to businesses?
A: No, we work exclusively through our channel partner network. Contact us to find a partner near you or to become a partner.

Q: What phone hardware do you support?
A: We support a wide range of IP phones from Yealink, Poly, Cisco, and others. We also offer softphone apps for desktop and mobile.

Q: Can you integrate with our existing systems?
A: Yes, we have 300+ pre-built integrations and can develop custom integrations through our API.

Q: Do you offer on-premise solutions?
A: We lead with cloud solutions but can provide hybrid deployments for organisations with specific regulatory or connectivity requirements.

Q: What support do you offer partners?
A: Partners receive dedicated account management, technical support, training, marketing resources, and access to our partner portal.