What the switch-off looks like in major UK cities
Same deadline, different local realities. SelectVoice supports businesses in every region through our UK partner network.
Greater LondonThe largest concentration of ISDN30 estates in the UK, and the most competitive porting queues as the deadline nears.
Multi-site London businesses often have legacy ISDN in older serviced offices. Full-fibre availability is strong across most boroughs, so migration is usually straightforward if planned early.
West MidlandsA dense mix of manufacturing, logistics and professional services still running on-premise PBX hardware.
SIP trunking is a common first step here - it keeps an existing PBX in place while removing the copper dependency ahead of 2027.
Greater ManchesterHigh full-fibre coverage and a fast-growing SME base, making cloud phone systems the default replacement.
Hybrid working is widespread across the city region, so most businesses move straight to a hosted PBX with softphone and Microsoft Teams calling.
West YorkshireFinancial, legal and healthcare firms with call recording and compliance obligations to carry across.
Compliance recording and retention settings need mapping before migration - not after. We plan this into the cutover.
ScotlandA wide spread of urban and semi-rural sites, where broadband quality varies between premises.
Sites without full fibre may need an SoGEA or fixed-wireless upgrade first. A line survey removes the guesswork.
ScotlandPublic sector, education and finance estates with large DDI ranges to port.
Large DDI blocks take longer to port. Starting six months out avoids the crunch as 2027 approaches.
South WestStrong full-fibre coverage and a tech-led SME base already familiar with VoIP.
Many Bristol firms are replacing part-migrated systems, where a few analogue lines for lifts, alarms or door entry were left behind.
WalesRetail, hospitality and public sector sites with PSTN-connected card terminals and alarms.
Non-voice devices on analogue lines are the biggest risk in Wales. We audit every line, not just the phones.
MerseysideOlder building stock with legacy wiring and long-standing analogue installations.
Where internal cabling is dated, a cloud phone system avoids re-wiring altogether - handsets simply use the data network.
North EastContact centre and shared service operations with high call volumes and resilience requirements.
Queue behaviour, wallboards and reporting all need to be replicated on day one, so we run these in parallel before cutover.
South YorkshireEngineering and industrial sites with phones spread across workshops, yards and offices.
Site-wide coverage matters more than desk phones here - DECT and mobile apps usually replace the old analogue extensions.
Northern IrelandA separate network footprint, but the same 2027 copper retirement deadline applies.
Carrier choice and porting timescales differ in Northern Ireland, so we confirm the porting route before booking a cutover date.