Cloud Phone System & VoIP
Make and receive business calls from any device with enterprise-grade VoIP, intelligent routing, and voicemail management.
HD VoIP Calling
Crystal-clear HD voice over internet with ultra-low latency.
Desktop Softphone
Full-featured softphone app for Windows and Mac.
Mobile App
iOS and Android apps with full call control and messaging.
Call Forwarding & Routing
Time-based routing, hunt groups, and simultaneous ring.
Voicemail to Email
Voicemail messages delivered as audio files with transcription to your inbox.
Auto Attendant
Professional automated greeting with menu options for callers.
Microsoft Teams Integration
Extend Microsoft Teams with business-grade telephony - Direct Routing, number porting, and unified management.
Teams Direct Routing
Certified Direct Routing for PSTN calling inside Microsoft Teams.
Existing Number Retention
Keep your existing phone numbers when moving to Teams calling.
Presence Sync
Real-time presence synchronisation between phone system and Teams.
Single-Pane Management
Manage all calling features from one admin portal.
Call Centre & Queuing
Cloud call centre with intelligent queuing, wallboards, and callback options.
Call Queuing
Professional hold queues with position announcements and estimated wait times.
Live Wallboards
Real-time dashboards showing queue status, agent availability, and KPIs.
Callback Option
Let callers request a callback instead of waiting on hold.
Skills-Based Routing
Route calls to the most qualified available agent.
Queue Analytics
Detailed reporting on wait times, abandonment rates, and service levels.
IVR Builder
Visual drag-and-drop call flow designer for complex routing.
AI & Automation
Automate routine calls, transcribe conversations in real time, and surface actionable insights from every interaction.
AI Virtual Receptionist
24/7 AI receptionist that answers calls naturally in 30+ languages.
Real-Time Transcription
Live call transcription with speaker identification and timestamps.
Sentiment Analysis
AI detects caller mood and flags frustrated customers for attention.
Call Summaries
Automatic post-call summaries sent to agents and CRM.
30+ Languages
Multilingual AI support without hiring multilingual staff.
Compliance Recording
AI-assisted call recording with PCI and GDPR compliance features.
300+ Business Integrations
Connect your phone system with CRM, helpdesk, accounting, and business apps.
CRM Screen Pop
Caller information pops up automatically from your CRM when the phone rings.
Click-to-Dial
Make calls directly from any connected application with one click.
Automatic Call Logging
Every call is logged in your CRM with duration, notes, and recording links.
Contact Sync
Two-way synchronisation of contacts between phone system and business apps.
Webhook & API Access
Build custom integrations with our REST API and webhook events.
300+ Pre-Built
Salesforce, HubSpot, Xero, Zendesk, Dynamics 365, and hundreds more.
Security, Compliance & Call Recording
Enterprise security with encrypted call recording, fraud detection, and compliance tools.
Encrypted Calls
TLS and SRTP encryption for all voice traffic.
Call Recording
On-demand or automatic call recording with customisable retention policies.
99.99% Uptime SLA
Geo-redundant UK data centres with automatic failover.
Number Porting
Port existing numbers from any UK carrier with minimal disruption.
GDPR Compliant
Full GDPR compliance with data sovereignty in UK data centres.
Cyber Essentials
Certified Cyber Essentials for enterprise security assurance.