SelectVoice - for UK resellers, MSPs, ITSPs and systems integrators
Wholesale communications for UK resellers and MSPs
Build recurring voice revenue with an established phone system, calls, numbers and SIP through one wholesale partner. Keep your customer relationship and billing, choose cloud, on-premise or hybrid deployment, and plan your rollout with UK channel support.
One wholesale partner
Platform, calls, numbers and SIP
Cloud, on-prem or hybrid
Deployment to suit each customer
99.99%
UK core uptime SLA
Core uptime does not cover customer connectivity, power or equipment. Wholesale terms depend on the services and estate agreed.
A partner route for your business
Existing telecoms resellers
Consolidate platforms, SIP trunks and numbers while keeping your customer relationships and billing.
Explore the switch programmeMSPs and IT providers
Add recurring voice revenue to the services you already manage, with a deployment choice for each customer.
Become a PartnerExisting SelectVoice partners
Review supported releases, licences and customer compatibility before planning an upgrade.
Discuss customer upgradesCalls. Numbers. SIP. Platform. Apps. AI.
One wholesale relationship. A wider customer offer.
Consolidate your voice estate
Bring carrier services, numbers, SIP, the platform and applications into one connected supplier conversation.
Serve more customer requirements
Lead with cloud where it fits. Keep on-premise and hybrid available for local control, specialist integrations and continuity planning.
Keep your customer relationship
You own the customer relationship and bill your customers directly, on agreed wholesale terms. The platform, apps and portal stay SelectVoice.
Reseller services for your estate
Partner Switch ProgrammeResell the SelectVoice Phone System
Resell the SelectVoice phone system to UK businesses - cloud, on-premise or hybrid, with Teams and Vision BI, release-dependent AI and separately agreed Ella options.
Wholesale VoIP for UK Resellers
Wholesale VoIP for UK resellers and MSPs: calls, termination, UK numbers and SIP trunks in one wholesale relationship, with the SelectVoice platform behind them.
Wholesale SIP Trunks for UK Resellers
Wholesale SIP trunks, calls and UK business numbers for resellers, MSPs and ITSPs. Plan porting, PBX compatibility and resilient routing with SelectVoice.
White Label VoIP: What Partners Get
What white label VoIP means at SelectVoice: wholesale voice, call termination and UK numbers you sell under your own brand, on a SelectVoice-branded platform.
Hybrid Phone Systems for Resellers
Offer cloud, on-premise and hybrid SelectVoice deployments. Pair local control with a cloud instance for customer continuity planning.
Work Smarter, Support Better
Give your customers what they need to succeed - better communication, smarter insights, and tools that make every day easier.
Cloud Voice
Offer hosted calling, Call Centre & Queuing and supported browser softphones as part of a wider wholesale relationship. Confirm customer deployment and licensing requirements with the channel team.
- Calling apps for supported devices
- Review calling and queue requirements
- Confirm deployment and licence scope
Microsoft 365 Integration
Review external calling through Microsoft Teams Direct Routing, appropriate Microsoft licensing and supported deployment configuration. Confirm identity and presence workflows for each release.
- PSTN calling directly inside Microsoft Teams
- Confirm Entra ID configuration
- Check supported presence workflows
AI-Powered Communications
Review release-dependent transcription, summaries and sentiment for your customer deployments. Offer Ella as an optional standalone product on separate agreed terms, subject to compatibility.
- Release-dependent call transcription
- Release-dependent summaries and sentiment
- Optional standalone Ella Virtual Assistant
Enterprise Security & Call Recording
Review supported recording, access and retention controls for each deployment. Customer compliance depends on configuration, policies and legal requirements.
Call Centre & Queuing
Cloud (or on-premise) call centre with intelligent call queuing, auto attendant, and callback options that keep customers informed.
Emergency Tannoy
Review announcement routing to supported endpoints, subject to customer equipment and configuration. This is not a guaranteed emergency safety system.
One platform. Three deployment models.
Serve more customer requirements. Offer cloud for centrally managed communications, on-premise for local control, or a paired on-premise and cloud instance for continuity planning. Choose the model around each customer’s sites and operational needs.
SelectVoice Cloud
Centrally hosted customer calling
Host customer calling in UK data centres, with supported apps and administration configured around the customer deployment.
- Review equipment and connectivity requirements
- Maintenance scope agreed with the support plan
- Capacity changes subject to agreed terms
- Ideal for multi-site and hybrid teams
SelectVoice On-Premise
Your platform, on your site
Run SelectVoice on the customer site for local control, with supported features, hardware and data handling reviewed for that deployment.
- Review local calling and power dependencies
- Agree recording and data storage locations
- Assess security and integration requirements
- Check existing handset and cabling compatibility
SelectVoice Hybrid
On-premise and cloud, working together
An on-premise platform paired with a SelectVoice cloud instance. Agree and test failover routing so callers have an alternative path when the site is unavailable.
- Configured failover between site and cloud
- Alternate routing during an internet outage
- Plan remote working if the site is unavailable
- Designed around business continuity requirements
Explore hybrid and on-premise resale. Read our guide to hybrid configuration and failover dependencies or when on-premise is the right choice.
For resellers moving an existing estate
Evaluate the Partner Switch Programme
Plan supplier consolidation and staged customer moves. The margin estimator uses a hypothetical £3 uplift per seat per month, not a promised return. Actual margins depend on your pricing, product mix and agreed terms.
For existing SelectVoice partners
Plan your customers' SelectVoice upgrade
Encourage customers to review the latest supported release for release-supported security maintenance and applicable AI and integration improvements. Start with an engineering-assisted migration review, not a blanket move.
The plan depends on licence and support agreements, hardware, topology, data migrations, tenant compatibility and release notes. Agree testing, backups and a rollback approach before scheduling work. An upgrade is not mandatory for every customer, and uninterrupted service is not guaranteed.
Your enquiry goes to Telappliant's internal channel team through the existing partner form.
Wholesale partner questions
Evaluate the service scope, deployment choices and your next partner conversation.
Recruiting UK channel partners
Build your customer proposition with SelectVoice
Review your calls, numbers, SIP, platform and apps with the partner team. Start with your customers’ requirements and agree a practical way forward.