SelectVoice
    A business communications team collaborating

    SelectVoice - for telecoms resellers, MSPs and IT providers

    Wholesale cloud communications for UK resellers

    Calls, numbers, SIP, cloud, hybrid and on-premise through one wholesale partner. Simplify your supplier stack and serve more customer requirements - with apps, AI and support together.

    One wholesale partner

    Calls, numbers, SIP, platform and AI

    Cloud, on-prem or hybrid

    Deployment to suit each customer

    99.99%

    UK core uptime commitment

    Core uptime does not cover customer connectivity, power or equipment. Wholesale terms depend on the services and estate agreed.

    Calls. Numbers. SIP. Platform. Apps. AI.

    One wholesale relationship. A wider customer offer.

    Consolidate your voice estate

    Bring carrier services, numbers, SIP, the platform and applications into one connected supplier conversation.

    Serve more customer requirements

    Lead with cloud where it fits. Keep on-premise and hybrid available for local control, specialist integrations and continuity planning.

    Keep your customer relationship

    Build your service around your own brand, with customer-facing portals and branded calling apps. Agree wholesale terms around your estate.

    Partner Solutions

    Work Smarter, Support Better

    Give your customers what they need to succeed - better communication, smarter insights, and tools that make every day easier.

    Abstract cloud voice artwork
    Most Popular

    Cloud Voice

    Give customers hosted calling, Call Centre & Queuing and browser softphones as part of a wider wholesale relationship. Connect office and distributed teams on the devices they use every day.

    • Work from anywhere on any device
    • Crystal-clear HD audio
    • Seamless call handoff between devices
    Microsoft Teams Calls view with the dial pad, making calls over the SelectVoice cloud phone system

    Microsoft 365 Integration

    Bring external calling into your customers’ Microsoft Teams environment, with Direct Routing, single sign-on and presence integration.

    • PSTN calling directly inside Microsoft Teams
    • Single Sign-On with Entra ID
    • Real-time Teams presence sync
    Abstract AI receptionist artwork
    AI-Powered

    AI-Powered Communications

    Add Ella Virtual Assistant, transcription, summaries and sentiment insight to your customer proposition. Keep AI and reporting connected to the calling platform.

    • Real-time call transcription
    • Sentiment analysis and coaching
    • Virtual receptionist, available 24/7

    Enterprise Security & Call Recording

    Protect conversations with encrypted call recording, GDPR compliance, and Cyber Essentials certification.

    Call Centre & Queuing

    Cloud (or on-premise) call centre with intelligent call queuing, auto attendant, and callback options that keep customers informed.

    Emergency Tannoy

    Broadcast urgent announcements to every desk phone, meeting room, and common area instantly - keeping your people safe.

    Deployment Choice

    One platform. Three deployment models.

    Serve more customer requirements. Offer cloud for centrally managed communications, on-premise for local control, or a paired on-premise and cloud instance for continuity planning. Choose the model around each customer’s sites and operational needs.

    SelectVoice Cloud

    Nothing to install, nothing to maintain

    Your phone system runs in our UK data centres. Add users in minutes and let your team work from the office, home or on the road.

    • No upfront hardware costs
    • Updates and security patches applied for you
    • Scale up or down as your team changes
    • Ideal for multi-site and hybrid teams

    SelectVoice On-Premise

    Your platform, on your site

    The same SelectVoice features running on a server in your building, for organisations that want full control of where calls and data live.

    • Internal calls keep working without the internet
    • Data stays on your own network
    • Suits secure, regulated or air-gapped sites
    • Makes the most of existing handsets and cabling
    Paired for resilience

    SelectVoice Hybrid

    On-premise and cloud, working together

    An on-premise platform paired with a SelectVoice cloud instance. Agree and test failover routing so callers have an alternative path when the site is unavailable.

    • Configured failover between site and cloud
    • Alternate routing during an internet outage
    • Plan remote working if the site is unavailable
    • Designed around business continuity requirements

    Explore hybrid and on-premise resale. Read our guide to how hybrid keeps you connected or when on-premise is the right choice.

    Common Questions

    Wholesale partner questions

    Evaluate the service scope, deployment choices and your next partner conversation.

    Your next wholesale relationship

    Bring your voice estate together

    Review your calls, numbers, SIP, platform and apps with the partner team. Start with your customers’ requirements and agree a practical way forward.