For SelectVoice partners
Partner resources and FAQ
Everything you need to understand, position and sell SelectVoice to your customers - product guides, selling pages, customer-ready articles and technical updates in one place.
Understand the platform
What your customers get, explained in plain English you can reuse in proposals.
- Platform features Every capability of the SelectVoice platform in one place.
- Cloud phone system Calling, routing, voicemail and Call Centre & Queuing.
- Web softphone Calls from any browser, with presence and call history.
- How hybrid works On-site and cloud instances working together for survivability.
- AI call intelligence Transcription, summaries and sentiment built into SelectVoice.
- Vision Business Intelligence Call, queue and team reporting for customers.
- Integrations CRM and business application connections.
- Voice network How the UK voice core and routing are designed.
Sell and position SelectVoice
How partners package SelectVoice, wholesale voice and numbers for their customers.
- Resell the SelectVoice phone system Cloud, on-premise or hybrid, on one platform.
- Wholesale VoIP Calls, numbers, SIP and platform under one relationship.
- SIP trunks for resellers Connect compatible customer PBXs and plan porting.
- White label VoIP explained What can carry your brand, and what stays SelectVoice.
- Hybrid and on-premise resale Deployment choice for customers that need local control.
- Partner switch programme Move an existing estate in planned stages, with an illustrative estimator.
- Ella Virtual Assistant An optional AI virtual agent, available on partner terms.
Customer conversation guides
Articles you can share with customers to start the right conversation.
- PSTN switch-off guide What the landline switch-off means for UK businesses.
- Switch-off by city Local timelines to support customer planning.
- Hybrid phone systems: resilience and failover Blog article on hybrid survivability.
- When on-premise is the right choice Blog article on on-premise use cases.
- Microsoft Teams phone integration guide Blog article on Teams calling.
- Call recording compliance Blog article on GDPR, FCA and MiFID II.
- php2shell and your phone system Security article written for business owners.
Technical and support
Product updates, device guidance and upgrade information.
- Release notes Platform and desktop app updates, explained in technical and plain English. Partner password required.
- Yealink guide (opens in a new tab)Handset set-up guidance for SelectVoice.
- SV1.5 end of life Upgrade guidance for customers on older versions.
- SpliceCom is now SelectVoice The history of the brand change, for partners and customers.
Partner FAQ
Request partner information
Looking for a partner pack, datasheets, Ella partner pricing or wholesale terms? Tell us what you need and the Telappliant partner team will send the current material and arrange a conversation.
Prefer to talk? Call 01923 287700.