SelectVoice Softphone

    Your Business Phone System, In Any Browser

    Give every member of staff a full business phone without shipping a single handset. They open a browser, sign in, and they are ready to take customer calls.

    app.selectvoice.co.uk
    SelectVoice web softphone showing the dialler, today's missed calls and voicemails, call history and a colleague directory with availability
    Dial, see what needs attention today, and reach colleagues - all from one screen.
    Why Teams Like It

    Fewer Missed Calls, Less Admin, Happier Staff

    Everything your people need to answer customers properly, without hardware getting in the way.

    Get Your Team Calling in Minutes

    Staff sign in through their browser and start taking business calls. No software to install, no IT ticket, no desk phone to ship.

    Stop Transferring Calls Into Voicemail

    See at a glance who is available, busy or on a call before you transfer, so customers reach a real person first time.

    Start the Day Knowing What Needs Attention

    Missed calls, voicemails and recent call history sit on one screen, so nothing from yesterday gets forgotten today.

    Work From Anywhere Without Losing Calls

    Staff set their own forwarding to mobile or a colleague, so calls follow them between the office, home and the road.

    Fix Audio Problems Without Calling Support

    Users pick their own headset, microphone and speaker, and run connection diagnostics themselves in a couple of clicks.

    Keep Control as You Grow

    Add a new starter, change an extension or update a profile centrally - the browser app picks it up straight away.

    Self-Service Settings

    Let Staff Sort Their Own Phone Out

    Most phone system support tickets are small things: a new headset, a changed mobile number, calls that need diverting for the afternoon. Your people handle all of it themselves in a few clicks.

    • Profile details, extension and contact numbers
    • Microphone and speaker selection for any headset
    • Call forwarding to mobile, colleague or voicemail
    • Favourites and speed dials for frequent contacts
    • Connection diagnostics before raising a ticket
    app.selectvoice.co.uk
    SelectVoice phone settings showing profile, audio devices, forwarding, favourites and diagnostics options
    app.selectvoice.co.uk
    The SelectVoice web portal with Business Intelligence, Softphone, Integrations and Settings in the side menu
    One Place to Work

    Calling, Reporting and Integrations Under One Login

    The softphone sits inside the same SelectVoice workspace as your reporting and your business applications. Staff switch between making calls and checking numbers without juggling separate tools or passwords.

    Who Gets the Most From It

    Hybrid and home workers

    The same phone experience at home as in the office, on whatever laptop they have to hand.

    Busy reception and support teams

    Fast dialling, call history and colleague presence in one window alongside their other tools.

    Growing SMEs

    Add people without buying handsets, then mix in desk phones later where they are genuinely needed.

    IT managers and resellers

    Nothing to deploy or patch on each machine - a browser and a login is the whole requirement.

    Common Questions

    Does the SelectVoice softphone need installing?

    No. It runs in a standard web browser such as Chrome or Edge. Staff sign in with their SelectVoice details and can make and receive calls straight away.

    Can staff still use desk phones?

    Yes. The browser softphone works alongside Yealink desk phones and mobile apps on the same extension, so people can choose whichever suits the task.

    What do staff need for good call quality?

    A reasonable broadband connection and a USB or Bluetooth headset. Audio devices are chosen in the app's own settings, and built-in diagnostics confirm the connection is healthy.

    Can users manage their own forwarding and speed dials?

    Yes. Each person controls their profile, call forwarding and favourites without raising a request, which takes day-to-day admin away from your IT team.

    See the Softphone on Your Own Numbers

    Book a walkthrough with our team, or speak to a SelectVoice partner near you about moving your business calls into the browser.